Showing posts with label #professionalism. Show all posts
Showing posts with label #professionalism. Show all posts

April 27, 2016

Meeting and expanding our understanding of homeless and underprivileged people

We chose to participate in this seminar with a desire to obtain inspiration and knowledge that we could use at our work as future nurses. Homelessness has been a topic that unfortunately has received little attention, both in the nursing program and community. At Lovisenberg, students have been able to theming this topic through a two week project, Oslo by night. This project has given the students a closer relationship with the weakest in society.

Before the trip to Finland, we have had great expectations of an enjoyable seminar where we could discuss the matter and to compare what the conditions were in the Nordic countries. Considering that the seminar would include nursing students and master students from all the Nordic countries, we thought that it would be exciting to exchange ideas, thoughts, experiences, knowledge and competencies.

Our experience of the seminar has in summary been positive. We have been welcomed by the staff and been provided with good information about the program of the course. We have gained a good impression that the seminar has been structured and well planned. The props, like school building, auditoriums, lighting, library and cafeteria has worked well in relation to the use of resources and feeling of comfort and relaxation during the seminar. Thursday night was the first day of the seminar where we were pleasantly greeted with live band and a warm dinner. Towards the end of the evening, the students participated in a game where they could become familiar with each other. We were to present our names and country we came from. The game created a pleasant and fun atmosphere, but we wish that it was taken into account of other forms of games or more time to set aside for us to get to know each other. We felt that the social parts were happening outside the seminar and through the students' own initiative. Unfortunately we did not get any good tips for sightseeing, adventure or culinary experiences from one of the Diak student during the first day. She told us that Helsinki had limited offers for the tourism. As an experience for the next seminar, we hope that the organizers can take into account that the ability to joint activities the first two days of the seminar is very important for the establishment of openness and close cooperation among students.

When it comes to the lectures, we felt that some of them were unnecessary for the program, for example about Diaconal, which is a very familiar theme in all of the diaconal schools that participated. Some of the lectures were in forms of statistics, which was a bit overwhelming. We also found some of the use of English language challenging as in terms of different dialects and communicative skills. During our sessions with the master students, we found it challenging to discuss the topics related to research articles. The short form of reasons for this included a lack of English knowledge and understanding. Many of the students couldn't provide a summary or opinions regarding their topics, which made the discussions more complicated.

Looking back at this course, we found two of the topics quite interesting. The first one was the visit from Global Clinic. The second one was the visit to Helsinki housing unit for people with mental health issues and drug related problems.


Who´s responsibility? Global Health Clinic.


Before we went to the seminar in Finland, the participants were given the opportunity to choose between different study tours. We decided to join the study tour named "Global Health Clinic", because we thought it would be interesting to learn about the health care provided to paperless residents and immigrants in Finland. Unfortunately, it did not cross our minds that it would be difficult to visit this particular place because of the matters of security for the clients of the clinic. Since the clinic had a secret address, the communication leader of the clinic held a presentation at DIAK instead. Although we were disappointed that we could not visit the clinic, we received a lot of interesting information about the paperless residents' possibilities for getting health treatment and practicalities concerning the clinic.

One of the points that were made during the presenting and that we think is worth highlighting is the fact that the clinic is based on volunteers and private funding. As for today, there is only one employee who gets a salary from working at the clinic, so the rest of the personnel are as mentioned volunteering. Based on the diaconal values that we have been learned and reflected about during the seminar, working as a volunteer and helping other underprivileged people is highly relevant. There were different types of ethical dilemmas regarding this kind of health clinics in Finland and the situation of the paperless residents. One of the dilemmas that made an impression on us and that we though were absurd, was that the government were not engaging in the health situation of paperless immigrants and neither cooperated with the health clinic for paperless immigrants. In practice this could have a negatively impact on the clients in different ways. One example is clients who are in need of more advanced health care than the health clinic can provide to their clients. Since the government is not collaborating or supporting the clinic, it is more difficult to refer patients when in need of more advanced and suitable health care, to more resourceful hospitals like university hospitals. Moreover there are several legislations that define when people, regardless of their background, can receive "emergency care" without being discriminated. In practice this meant that if the patients´ health condition were not "bad" enough to fit the legislations criteria, they would not get the medical treatment that they needed until their condition got bad enough to fit the criteria. The woman presenting this facts, underlined that this system were inhumane and also very little cost-effective. Their clinic was trying to ease the paperless immigrant´s difficult situation, but expressed that this were not a long-term solution as the situation were today. The workers of the clinic think that the government should take responsibility for the health condition of paperless immigrants and change the existing legislations regarding this topic. As the situation is today, the workers of the clinic though that the government are neglecting their responsibilities concerning this vulnerable group. The workers at the clinic is also being challenged concerning the morally and juristically responsibilities they have through their professions, because they are being forced to priorities their services due to financial reasons. The economic resources limit them in a matter that affects their possibilities to sponsor medication and long-term treatment to the clients who needs this. The financial barriers also lead to short opening hours, and as for today the clinic are only open for two hours once a week. We think that this is too little when thinking about the number of paperless immigrants that exist in Helsinki.

In comparison to Oslo where their clinic is led by the Church City Mission and Red Cross, the clinic in Helsinki seemed to be have more difficulties providing the needed health care. The clinic in Oslo seems to inhabit more resources to proceed their health work. One example of this is that the health clinic in Oslo is open for eight hours a week, compared to two hours in the health clinic in Helsinki.



Housing Units for people with mental health issues and drug related problems


On Monday we went to the Housing Units for people with mental health issues and drug related problems. Most of the residents are originally homeless, coming from the street. The average age for people staying there is 45-55 years, but they also have residents under 20 and up to 65. Different professionals work at the unit, such as practical nurses, social workers, occupational therapists and regular nurses. The residents pay rent to stay in the apartments, and the stay is temporary. Some of the residents have stayed for three years, others for a shorter amount of time. An individual plan is made for each person, containing different treatment activities the person is supposed to attend during the stay and unique goals. The main goal is to help the person get back on his/her feet, supporting them and prepare them for the outside world, often with follow-up from the community. For this, different kinds of activities are offered at the unit, both therapeutic and social. The treatment activities includes discussion groups, individual therapy with a personal contact (social worker or nurse) and art therapy, and the social arrangements includes cooking classes, gardening, bingo, movie nights etc. They also have the freedom to go out to work, buy groceries, go to doctor's appointments, attend AA-meetings, collect money from social services and so on. We were told that some of the residents found exercising therapeutical and were therefore encouraged to do this. Also, when guided around the area with one of the employees, two residents welcomed us into their apartments. Me and my fellow students thought this was a very nice gesture, as we were a quite large group (approximately 12) and also from different countries speaking unfamiliar languages. With the employee translating for us, the two residents told us they were very satisfied with their lives at the unit, that they appreciated the freedom given, the activities offered and the facilities and appearance of the apartments. We asked one of them what his plans was for the future, and he replied that he has been living out on the streets for many years, and that his main goal was to keep a roof over his head. He would be satisfied if this could be managed. This was quite touching to hear. He didn't dream of a life filled with an overflow of money and expensive things, he would be grateful if he had a place to stay. It was also interesting to see how they live at the unit, that they have a lot of freedom and mainly decides for themselves what to do - with some restrictions of course. For example, they are free to do drugs in their apartments, as long as they keep behaved and peaceful. We appreciated that we actually went to the unit, instead of them coming to DIAK. It left us with a lot of impressions and thoughts, which we students have reflected on afterwards.

Who are we?

We are Susanne, Vy and Valentina (age: 24, 28 and 21), nursing students from Norway. We are in our final year of the bachelor degree in nursing at Lovisenberg Diaconal University College.

April 26, 2016

Reflections

Last weekend was one of the most interesting times during my studies. Intensive course "Mental Health and Wellbeing - focus on homeless and underprivileged populations" has varied and interesting reviews from exclusion.
I think that most of  Finnish people are well-being. Sakari Kainulainen told last Saturday, that 20 % of people live out of the normal system in Finland. Finnish people can live a normal and a good life and then something happens and all of the things change. It can happen to anyone. Päivi Rissanen told how she got ill and got mental health problems. She told that she met dozens of nurses and doctors. Nobody could help her. Then one day she met a nurse who wanted to help and asked the right questions. Kainulainen thought that professionals who work at social service or health service have to wake up people and help them change their course in life. "Likewise" thought Rissanen, then she told how important the relationship between a service user and a worker is.
I think about myself and my work. The way how I meet my clients is very important; how I build up the trust and the connection between me and the client. We all need other people. Sometimes we all need help from other people and to help them in return.
Who am I:
Tiina Kutvonen
33 years old
Student on The Master's Degree Programme
Diaconia University of Applied Sciences

FROM PLANS TO ACTION

"Service user involvement is one of the key challenges in Finnish mental health care." This argument by researcher, PhD Päivi Rissanen represents a problem and a call to action that concerns not only the Finnish mental health sector but also the health and social services sector as a whole, together with the diverse clientele that it serves.

By and large, the strengthening and advancement of service user involvement within the health and social services sector is viewed as an important means to prevent marginalization and poverty. For instance, the objective of improving service user involvement is stated in the Finnish government's objectives as well as in the parallel programs of the European Union. (Karjalainen & Raivio 2013, 12). An edited volume titled Osallisuus – oikeutta vai pakkoa (Service User Involvement - A Right or Compulsion) published by JAMK University of Applied Sciences is a collection of articles about service user involvement from a variety of perspectives ranging from an analysis of political programs to the experiences of young men within social service programs. To this end, studies in this collection present conflicting client experiences because some of them felt that they were coerced to participate whereas some of them viewed participation as an opportunity break the cycle of marginalization. In many political programs service user involvement is stated as an objective and an opportunity in fighting marginalization but unfortunately they often lack concrete steps towards its realization. (Era 2013, 141 - 142.)

On the website of National institute for Health and Welfare (THL) one can find definitions for service user involvement, examples for means to increase it and discussions about pertinent laws, policies and research in the field. (Terveyden ja hyvinvoinnin laitos i.a.) Also the Ministry of social affairs and health has a website about service user involvement, which outlines the Ministry's responsibilities in advancing it. (Sosiaali- ja terveysministeriö i.a.). Strengthening service user involvement is included in municipal substance abuse and mental health strategies, and for example, it is the topic of a chapter in a guide provided to municipalities for the preparation of substance abuse and mental health strategies (Laitila, Minna 2013, 5).

As a social and health care field professionals we should become familiar with laws, projects, initiatives and studies that concern service user involvement both at the national and international level. Consequently we can be prepared to bring current information to the grassroots and apply it practical decision making. We should work to support our clients' mental health through all levels (individual, community, structural) and participate in a variety of mental health forums together with our clients.  Through our own examples we can demonstrate the ways in which service user involvement can be improved, how to listen to clients, and engage them in the planning, development and preparation of different projects because involvement improves ownership, which in turn helps achieve better mental health. It's time to act.

REFERENCES


Era, Taina 2013. Osallisuus – oikeutta vai pakkoa? Jyväskylä: Jyväskylän ammattikorkeakoulu. Viitattu 25.4.2016. Saatavissa https://www.theseus.fi/bitstream/handle/10024/64153/JAMKJULKAISUJA1562013_web.pdf?sequence=1

Karjalainen, Jarno & Raivio, Helka 2013. Osallisuus ei ole keino tai väline, palvelut ovat! Osallisuuden rakentuminen 2010-luvun tavoite-ja toimintaohjelmissa. Teoksessa Era Taina (toim.) Osallisuus -oikeutta vai pakkoa? Jyväskylä: Jyväskylän ammattikorkeakoulu. Viitattu 25.4.2016. Saatavissa https://www.theseus.fi/bitstream/handle/10024/64153/JAMKJULKAISUJA1562013_web.pdf?sequence=1
Rissanen, Päivi 2016. Finnish Central Association for Mental Health and rehabilitation model. "Mental health and Wellbeing – focus on homeless and underprivileged populations" seminar 23.4.2016. Diakonia-ammattikorkeakoulu.

Sosiaali- ja terveysministeriö i.a. Osallisuuden edistäminen. Viitattu 25.4.2016. Saatavissa http://stm.fi/osallisuuden-edistaminen


Terveyden ja hyvinvoinnin laitos i.a. Mielenterveyden edistäminen. Viitattu 25.4.2016. https://www.thl.fi/fi/web/mielenterveys/mielenterveyden-edistaminen

Terveyden ja hyvinvoinnin laitos i.a. Sosku kehittää sosiaalista kuntoutusta. Viitattu 25.4.2015. https://www.thl.fi/fi/tutkimus-ja-asiantuntijatyo/hankkeet-ja-ohjelmat/sosiaalisen-kuntoutuksen-valtakunnallinen-kehittamishanke-sosku

Terveyden ja hyvinvoinnin laitos i.a. Osallisuus. Viitattu 25.4.2016. https://www.thl.fi/fi/web/hyvinvointi-ja-terveyserot/eriarvoisuus/hyvinvointi/osallisuus

Who am I?
Marika Puurtinen, 42
Helsinki Deaconess Institute.Team leader of Kuninkaankallio housing service unit for homeless (Housing first principle). Nurse for mentally handicapped. Bachelor of social servicesDiaconia University of Applied Sciences. Master degree programme in social services (The promotion of health and wellbeing at risk of exlusion)



Attitudes towards homeless people and the mentally ill

Who am I? 

My name is Anders Nordsveen, I'm 36 years old and a nursing student at VID in Oslo, Norway. What I have been left with after the seminar and meeting people struggling with drug use is the prejudice that usually exists towards this group of people.

In the international code of ethics for nurses presented by International Council of Nurses it is written that everyone shall be met by acceptance and an open attitude, with no prejudice towards the person they are meeting. This is especially important when meeting people who are addicted to drugs and the homeless.This is important because the people in these groups have an expectation to be met by prejudice and bad attitudes towards themselves. This can again lead them to not using the healthcare options that are provided and can then lead to poor health. This is especially true when working in mental health.

Creating good relations between health care provider and the users is very important. The helper needs to have empathy and to be able to see the situation from the users point of view. This means that some times when working with the homeless or people addicted to drugs you have to go the extra mile to create and maintain a good relation. And in this way make it easier for the users to accept the help they need.

The most important thing I have learned from this course is to leave your prejudices at the door when working with the mentally ill, have an open mind, and that creating a good relation is the most important way to recovery.

April 25, 2016

Menatl Health and Wellbeing


The lectures of the weekend were very interesting and included lots of important and valuable information. It was interesting to see the statics of Sakari Kainulainen's lecture and the differences of regional poverty in Finland.

For me and my own learning I would say that the most valuable key note lecture was Päivi Rissanen's lecture. It was very touching to hear about her experiences and at the same time very eye opening to learn how the service system in Finland really works. That was clearly shown in the service map she had made of her own journey in the system. It's hard to imagine that someone may have to meet over 300 different professionals during their struggle with a mental illness. Same time it's quite paralyzing to hear that the professionals can classify you as a hopeless case. Rising from a hopeless case to be a PhD is really amazing! Päivi's lecture gave also a good point of view for us as professionals in what's important when you're working with mental health. Thank you Päivi, for sharing your story.

Study tour to Supported Housing Unit for Minor Asylum Seekers was worth of a visit. It was nice to hear about the work they do with the minor asylum seekers and how they are integrating the youth into the Finnish system. It would have been nice to get to see the housing and how the youth live but unfortunately that wasn't possible because of health reasons.

Sunday's group work sessions were a great way to get to know the international students. Discussions gave a possibility to do some comparing between the different countries and their ways of working with asylum seekers. In our group discussions it was pretty clear that Finland and Denmark were the least "open" countries to take in the asylum seekers.

The main points learned from this weekend were: HOPE, EMPOWERMENT, UNIQUENESS.
"Jokaiselle ihmisarvoinen huominen"  (=Everyone deserves a decent tomorrow)

Who am I?

Johanna Magnusson, 34 years, Masters degree student in Diaconia University of Applied Sciences in Helsinki.

In Every Society We Need Each Other

THOUGHTS ABOUT THE INTENSIVE SEMINAR


Sakari Kainulainen showed us on Saturday as a part of his lecture interesting statistics and indicators about exclusion in Scandinavia. He told us that in EU every fourth people is at risk of poverty. He reminded us that as a professionals we should wake up and help our clients to fight against poverty. Our job is to find ways to help those people back to active citizens because everybody has the right to be a member of society. Passive waiting isn't the target but active doing is. Luckily we don't need to be alone. Welfare state and social transfers are helping us with that.

Already Aristotle knew that having good friends is important for us and a good way to decrease loneliness. Sakari Kainulainen reminded us about that. He told that about 9 percent of Finns are feeling themselves lonely. The truth is that nobody wants to be lonely. In every society we need each other. Loneliness is negatively linked with emotions. The best situation is when you have about five close friends. If you have over 20 friends your satisfaction is getting lower.

On Saturday I got a chance to get to know Kurvi addiction treatment center. The visit was interesting and didactic to me. In my opinion that kind of job is very important but difficult also. All steps of success with their clients are very small. The main point of my learning process there was that if you want to build confidence with excluded people you shouldn't highlight your profession. As an example in Kurvi the doctor is not wearing his white doctor jacket at all.

During this intensive course we used a lot of English. All lectures and different kind of group works were executed by English. My English skills aren't so good. I understand quite okay when I'm listening or reading English, but I'm a little bit shy to speak it. Before this weekend I was a little bit nervous how much will I understand of lectures and how can I talk with international students. Now when the intensive course is over I can say that I survived quite well. I was nervous in vain. I took part actively of chatting in Twitter. I shared and published thoughts there. That was a first time when I published something in English on Twitter. I'm so satisfied that I did it. Now the step is lower to do that again.

I think that for me getting know to Kurvi was the best part of this weekend. The second best thing was that I got a chance to learn and brush up little bit my jargon skills. I wrote down some words which I might need in the future for exam-ple in my work with clients or when I'm doing my thesis.

Who am I?

I'm Riikka Siniluoto, 33 years old student from Espoo, Finland. I'm studying in master degree programme of social and health services in Helsinki in Diaconia University of Applied Sciences. I'm working in Ohjaamo Espoo. It's a one stop guidance center for under 30 years old people with several problems in their lives. Young people can get help for different kind of problems from different kind of experts in Ohjaamo Espoo. My colleagues and I are professionals in social services and in education and employment issues.

We are helping and guiding our clients for example to get a job, a place to study or with difficulties they have with housing, health, finance, free time or relationships. The purpose of Ohjaamo Espoo is to help young people with those problems easily and quick without bouncing them in social and health services or in society system. Ohjaamo Espoo's target is to decrease social ex-clusion of young people in Espoo.

In Every Society – We Need Each Other

I participated to this very interesting intensive course in Helsinki.  First day started with a morning coffee and music by Ganthy band. After that we had three lessons of poverty in welfare state. Afternoon we had a study tour and I got to know more about Global clinic. That was very interesting and everything was new for me. They are helping undocumented migrants.

Most interesting speaker at first day was Päivi Rissanen. She told as her own story, when she was ill for seven years. She had over 40 inpatient treatment on the mental hospitals. She was chronic ward as hopeless and a difficult case. Over 300 nurses took care of her and how this one nurse asked her "Do you what to stay here in hospital rest of your life Päivi?" and how that changed her life. She found an own way to rehabilitate. Now she has written a book and is telling her story to professions. She wants to tell professionals that discussion, connection between two real persons, trust, mutual respect, concern and understanding are the most important things in human interaction and helping people.

I started the Sunday enjoying morning devotion and silent moment at chapel. After that we did mostly group works. That was very interesting and a little bit exiting too. Day ended with summery and a little feedback for what we had learned at this intensive weekend.

This weekend I learned the importance of human interaction. That is the most important thing for us professionals, how to get people from shadow to light!

 Who am I?

My name is Johanna Jokinen and I am studying Applied Sciences in Helsinki as master's degree programs, named the promotion of health and wellbeing at risk of exclusion. I will graduate December of this year, 2016.